Privacy Policy

Last updated: 25.08.2026
This Privacy Policy explains how Verum Cleaning collects and processes personal data when you use this website or contact us.
1. Controller
V. Voskresenska Verum
CHE-483.236.513 MWST
Oeltrottenstrasse 27
8707 Uetikon am See
Switzerland
Phone: +41 76 278 33 87
Email: info@verumcleaning.ch
2. What data we collect
Depending on how you contact us or which form you use, we may collect and process:

• name and contact details, including phone number and email address;
• residential address, service location or postcode;
• requested cleaning service, property size and preferred appointment details;
• company name and contact person for business enquiries;
• approximate office or commercial floor area;
• requested cleaning frequency and preferred service times;
• whether an on-site visit has been requested;
• messages, special requirements and other information voluntarily provided in an enquiry;
• information submitted in connection with a job application;
• technical and enquiry-source information, such as IP address, browser and device information, date and time of access, page or form source, website language and, where applicable, campaign or promotion identifiers.

3. Why we process your data
We process personal data insofar as necessary to:

• respond to enquiries;
• prepare quotes and assess cleaning requirements;
• arrange site visits;
• organise residential, office and commercial cleaning services;
• create and manage cleaning plans and recurring appointments;
• communicate about bookings, service details and changes;
• process payments, invoices and business records;
• process job applications;
• operate, secure and improve the website;
• measure website usage and advertising performance where consent is required and has been given;
• comply with legal, accounting and record-keeping obligations.

4. Contact forms and enquiries
If you contact us through a website form, by email, phone or WhatsApp, we process the information you provide in order to handle your enquiry.
This includes residential quote requests as well as office and commercial enquiries, requests for an on-site visit and job applications.
For business enquiries, we may process company and contact-person details, location, approximate floor area, requested cleaning frequency, preferred service times and other information necessary to assess the premises and prepare an individual quote.
Website form submissions may be processed and organised using technical services connected to the website, including Tilda form processing, Google Sheets and email services.
5. Technical data and server logs
When you visit this website, certain technical information may be collected automatically for security, stability and technical administration purposes. This may include IP address, browser type, device information, date and time of access, and pages viewed.
6. Cookies and website functionality
We use cookies and similar technologies for website functionality, analytics and advertising measurement. Some cookies are necessary, while analytics and marketing cookies are used only with your consent.
You can control or delete cookies through your browser settings.
7. Third-party services
To operate the website and handle enquiries, we may use third-party technical service providers, including:
• for website hosting and form processing;
• email service providers;
• Google Sheets and related Google services for organising enquiries and business information;
• analytics and advertising measurement services where these have been activated and the required consent has been given.
These providers may process personal data only insofar as necessary to provide the relevant technical service or as otherwise permitted by applicable law.
8. Data retention
We keep personal data only for as long as necessary for the relevant purpose, in particular:

• to respond to your enquiry
• to handle service-related communication
• to comply with legal, accounting or record-keeping obligations

9. Your rights
Under applicable data protection law, you may have the right to request information about your personal data, ask for correction or deletion, or object to certain processing.
For any privacy-related request, please contact us at:
info@verumcleaning.ch
10. Changes
We may update this Privacy Policy from time to time. The current version published on this website applies.